VELARI CO.

www.velarico.com  |  team@velarico.com

TERMS OF SERVICE

Last Updated: June 2026

OVERVIEW

Welcome to Velari Co. The terms “we,” “us,” and “our” refer to Velari Co. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Velari Co. is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (these “Terms”), describe your rights and responsibilities when you use the Services. They include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy available at www.velarico.com. If you do not agree to these Terms or our Privacy Policy, do not use or access the Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You also confirm that you have given your consent for any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our Store or making a purchase, you may be required to provide information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 — OUR PRODUCTS

We have made every reasonable effort to accurately represent our products on the Store. However, colours and product appearance may vary depending on your device type, settings, and screen configuration. We do not warrant that the appearance or quality of any product will meet your expectations or match how it appears on your screen.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities available to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. Velari Co. reserves the right to accept or decline any order for any reason at its sole discretion. Your order is not accepted until Velari Co. confirms acceptance. We must receive and successfully process your payment before an order is accepted.

Please review your order carefully before submitting. Velari Co. may be unable to accommodate cancellation requests once an order is accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided at checkout.

Your purchases are subject to our Refund Policy, available at www.velarico.com, which is incorporated into these Terms by reference.

You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices in our Store may differ from prices offered in physical stores or on third-party platforms. Promotions offered through the Services are governed by their own terms. Where there is a conflict between promotion terms and these Terms, the promotion terms will govern.

You agree to provide accurate, current, and complete payment and billing information for all purchases. You represent and warrant that: (i) your payment information is true, correct, and complete; (ii) you are duly authorised to use your chosen payment method; (iii) charges you incur will be honoured by your payment provider; and (iv) you will pay all charges, including shipping, handling, and applicable taxes, at the posted prices.

SECTION 5 — SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed. We are not liable for shipping or delivery delays caused by carriers, customs processing, or events outside our reasonable control.

Once we transfer your order to the carrier, title and risk of loss pass to you. We are not responsible for packages that are marked as delivered by the carrier but not received. Any carrier-related issues must be pursued directly with the relevant shipping carrier.

SECTION 6 — INTELLECTUAL PROPERTY

The Services and all content within them — including trademarks, brands, text, images, graphics, product listings, video, audio, and the design, selection, and arrangement thereof — are owned by Velari Co., its affiliates, or licensors, and are protected by U.S. and international intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent. Nothing in these Terms grants any licence or rights under any patent, trademark, copyright, or other intellectual property of Velari Co., Shopify, or any third party. All rights not expressly granted are reserved by Velari Co.

Velari Co.’s names, logos, product and service names, designs, and slogans are trademarks of Velari Co. or its affiliates or licensors. You may not use these trademarks without our prior written permission. Shopify’s name, logo, and related marks are trademarks of Shopify Inc.

SECTION 7 — OPTIONAL TOOLS

We may provide you with access to tools offered by third parties as part of the Services. We do not monitor, control, or endorse these tools. They are provided “as is” and “as available” without any warranties, representations, or conditions of any kind. We accept no liability arising from your use of any optional third-party tools.

Your use of any such tools is entirely at your own risk and discretion. You should review and satisfy yourself with the terms of any third-party tool provider before use. New features or tools added to the Services in future will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain links or references to third-party websites or content. We are not responsible for examining or evaluating the accuracy or content of any third-party materials, and we are not liable for any harm or damages arising from your access to or use of third-party websites, products, or services.

If you leave the Services to access third-party content, you do so at your own risk. You should review the relevant third party’s terms and privacy policies before engaging in any transaction with them. Complaints about third-party products or services should be directed to the third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Velari Co. is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in the Store are made directly with Velari Co. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales or transactions between you and Velari Co., including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your transactions with Velari Co.

SECTION 10 — PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, available at www.velarico.com, which is incorporated into these Terms by reference. Certain personal information may also be subject to Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy.

By using the Services, you acknowledge that you have read and understood these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes certain personal information about your use of the Services. Information you submit may be transmitted to and stored by Shopify and third parties located in countries other than where you reside.

SECTION 11 — FEEDBACK

If you submit any ideas, suggestions, reviews, feedback, proposals, or other content (“Feedback”), you grant Velari Co. a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use, to operate, improve, and promote the Services.

You represent and warrant that: (i) you own or have all rights to any Feedback you submit; (ii) you have disclosed any compensation or incentives received in connection with the Feedback; and (iii) your Feedback complies with these Terms. We are under no obligation to maintain Feedback in confidence, pay compensation for it, or respond to it.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any intellectual property rights or these Terms.

You agree that your Feedback will not violate the rights of any third party, contain unlawful or abusive material, or include computer viruses or malware. You are solely responsible for the accuracy of any Feedback you submit.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors, update information, or cancel orders at any time without prior notice, including after an order has been submitted.

SECTION 13 — PROHIBITED USES

You may access and use the Services for lawful purposes only. You must not use the Services, directly or indirectly:

•        For any unlawful or malicious purpose, or in violation of any applicable law or regulation

•        To infringe upon or violate the intellectual property rights of Velari Co. or any third party

•        To harass, abuse, defame, intimidate, or harm any person

•        To transmit false, misleading, or deceptive information

•        To send unsolicited commercial communications including spam, junk mail, or chain letters

•        To impersonate any person or entity

•        To engage in conduct that restricts or inhibits anyone’s use of the Services, or that may expose Velari Co., Shopify, or users to harm or liability

You also agree not to:

•        Upload or transmit viruses, malware, or any malicious code

•        Reproduce, duplicate, copy, extract, sell, or exploit any portion of the Services

•        Collect or harvest personal information of other users

•        Spam, phish, pharm, or pretext the Services

•        Use any robot, spider, scraper, data extraction tool, automated process, or AI tool (including agentic AI) to access, collect data from, or interact with the Services without our prior written consent

•        Interfere with, bypass, or circumvent any security or authorisation features of the Services

We reserve the right to suspend, disable, or permanently terminate your account at any time without notice if we determine that you have violated any part of these Terms.

SECTION 14 — AGENTS

14.1 Scope

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed without direct human supervision.

14.2 Access Restrictions

No Agent may access, use, or interact with the Services unless it complies at all times with the requirements in Section 14.4 below, and provided we have not requested that the Agent refrain from accessing the Services. Any Agent that fails to meet these requirements is prohibited from accessing the Services.

14.3 Technical Limitations

We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with the Services at our sole discretion.

14.4 Agent Requirements

Agents must at all times:

•        In all HTTP/HTTPS requests, identify that the request originates from an Agent and disclose the Agent’s name by including the following in the user-agent string: “Agent/[agent name]”

•        Not conceal or obfuscate that access or interactions are from an Agent, including by mimicking human behaviour or completing CAPTCHAs or other human-verification measures

•        Respond truthfully to any question or prompt seeking to determine whether interactions are from a human or a computer

•        Not circumvent any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services

SECTION 15 — TERMINATION

We may terminate these Terms or your access to the Services (or any part thereof) in our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that by their nature should survive.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information provided through the Services is for general information purposes only. We do not warrant its accuracy, completeness, or usefulness. Reliance on such information is at your own risk.

EXCEPT AS EXPRESSLY STATED BY VELARI CO., THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE ABOVE MAY NOT FULLY APPLY TO YOU.

SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, VELARI CO., OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Velari Co., Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising out of or relating to: (1) your breach of these Terms or any incorporated policies; (2) your violation of any applicable law or the rights of any third party; or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim promptly, though a failure to notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defence and settlement of any such claim at your expense, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate reasonably in the defence of any indemnified claim.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law. The unenforceable portion will be severed from these Terms without affecting the validity and enforceability of all remaining provisions.

SECTION 20 — WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Refund Policy, and any other policies or operating rules posted on the Services, constitute the entire agreement between you and Velari Co. and govern your use of the Services, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 — ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under them without our prior written consent. Any such attempt without consent is null and void. We may transfer, assign, or delegate these Terms and our rights and obligations at any time without consent or notice to you.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreements through which we provide you Services are governed by and construed in accordance with the laws of the jurisdiction in which Velari Co. is headquartered, without regard to conflict-of-law principles. You and Velari Co. consent to the exclusive venue and personal jurisdiction of the courts in that jurisdiction for any disputes arising under these Terms.

SECTION 23 — HEADINGS

Section headings are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 24 — CHANGES TO TERMS OF SERVICE

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms at any time by posting updates to the Services. We will notify you of any material changes in accordance with applicable law. The current version of these Terms is always available at www.velarico.com.

It is your responsibility to review these Terms periodically. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of the updated Terms.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms of Service should be directed to us at:

Velari Co.  |  team@velarico.com  |  www.velarico.com

© 2026 Velari Co. All rights reserved. These Terms of Service do not affect any statutory rights you may have under applicable law.